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CAMPGROUND MASTER PARTNERSHIP ADDS YET ANOTHER “FRIEND”LY SOLUTION TO A GROWING PORTFOLIO Print E-mail

PARTNERSHIP ADDS YET ANOTHER “FRIEND”LY SOLUTION TO A GROWING PORTFOLIO

ORANGE, Calif. – Friend Communications once again expands the portfolio of software options it can offer its customers thanks to a strategic alliance with Cottonwood Software, LLC. Cottonwood’s locally-installed Campground Master front office and property management system will integrate with the Friend online booking engine, offering RV parks and campgrounds yet another solution for front office operations.


“After years of working together, we are taking the relationship to the next level by creating this strategic alliance,” said Gary Pace, Friend president and CEO. “This enhanced relationship will enable us to build a tighter integration with Campground Master. It will also allow us to offer an even more extensive list of software options to our parks and campgrounds, complementing our new world class Web-based front office property management system, Hercules, and integrating with the ReservationFriend online booking engine and the growing network of Web portals.”


With the partnership, Cottonwood Software will benefit from Friend’s marketing efforts. The Friend sales people will add Campground Master to their portfolio of front office and property management solutions for RV parks and campgrounds. Campground Master customers will not notice a change in the software or support, but they will receive enhanced benefits from the Friend online booking engine, as well as increased exposure on Camping.com and the Friend network.


“We are excited about this alliance. After working together for several years, this is just a natural progression in our relationship and we are pleased with what it can offer our customers,” said Stan Spielbusch, president and CEO of Cottonwood Software. “Being able to integrate with Friend’s online booking engine is a valuable asset to any park or campground. This enhanced partnership will ensure that integration remains strong and continues to progress technologically.”


Friend has been working to create strategic relationships with industry leaders such as Campground Master to give customers more choices. Customers can get Friend products and support whether they choose a locally-installed software solution such as Campground Master or the Hercules hotel-type web-based solution, fitting any situation from small, family-run parks to large, multi-property parks and everything in between.


“We recognize that not all campgrounds and parks need the same thing when it comes to management solutions. We are working hard to find answers for every size and type to help meet their needs and make their businesses run more smoothly. This alliance is just another way we can offer that,” Pace added.


Campground Master is a customizable front-office reservation system for any size campground or rental property. It is designed for ease-of-use and flexibility, making the transition to a computerized reservation system quick and easy. For more information, visit www.campgroundmaster.com.


Friend Communications Inc., a subsidiary of Leisure Holding Inc., provides an integrated portfolio of services, including online reservation technology, advertising infrastructure and marketing services to the outdoor recreation industry. Friend is committed to delivering best-of-breed products and marketing support to unite the businesses that make up this vertical and allow the industry to compete effectively for the general travel dollar. Through industry partnerships and its own brands, including Camping.com, Friend enhances the consumer’s online experience by providing outdoor recreation-centric information, resources and an extensive online reservation network for locating RV parks and campgrounds. More information is available on the Web at www.friendcommunications.com or by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
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Friend Communications Launches Powerful Front Office System - Hercules Print E-mail

For Immediate Release

Contact:
Deb Kohls
Friend Communications
(888) 333-9383, ext. 223


Friend Communications Launches Powerful Front Office System

ORANGE, Calif. - Friend Communications launches Hercules – a first-of-its-kind comprehensive and easy-to-use front office management system. Hercules is designed for multi-park operators and small, family-run businesses, saving both time and money, while increasing marketing presence.

“The operational benefits that our new front office system brings to campground and RV Park operators is unparallel in the market. We are excited to introduce our new front office for several reasons. First, the technology and functionality are revolutionary in the campground and RV park industry. Second, we worked with park operators to really understand the needs of today’s campground operations. And finally, because we delivered what they told us they needed – a front office product that combined the power of a hotel-type folio based system with the simplicity of common word-processing and spreadsheet programs. By working together we have really created a front office product that will help park operators take control of the operation regardless of size, reduce operating expenses and workload, as well as increase market exposure through our network partners,” said Gary Pace, president of Friend.

Designed to reduce the workload of campground operators, reservations are pulled from a single database for both Internet and front office bookings, greatly reducing the reservation processing time and eliminating double bookings. Additionally, the application provides the benefit for multiple park owners to manage their parks from a distance. With a single log in, the owner can see at a glance the status of each park without having to wait long lag times for reporting and accountability from each park.

The Web-based system means no software needs to be installed and users can log in from any location to check the status of their campground. The American made and serviced system features automatic and secure off-site data back-up, audit trail for charges, robust reporting, drag and drop functionality, and, of course, the real-time online booking engine.

Hercules harnesses the power of the Friend network, which includes 30 portals such as Camping.com, GoCampingAmerica.com, ElMonteRV.com and Camp-California.com. The network boasts 5 million new consumers, is the largest private campground network with over 1,200 partnerships and continues to grow.

Friend Communications Inc., a subsidiary of Leisure Holding Inc., provides an integrated portfolio of services, including online reservation technology, advertising infrastructure and marketing services to the outdoor recreation industry. Friend is committed to delivering best-of-breed products and marketing support to unite the businesses that make up this vertical. Through industry partnerships and its sister company, Camping.com, Friend enhances the consumer’s online experience by providing outdoor recreation-centric information, resources and an extensive online reservation network for locating RV parks and campgrounds. More information is available toll-free at 888-333-9383, ext. 223; on the Web at www.friendcommunications.com; or by e-mail at \n This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

 


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